Your privacy matters to us. This policy explains exactly how phpcom collects, uses, stores, and protects your personal information in full compliance with the Philippine Data Privacy Act of 2012.
Summary: phpcom is committed to protecting the personal data of every Filipino player on our platform. This Privacy Policy describes what data we collect, why we collect it, how we use it, and the rights you have under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Please read this policy carefully before registering a phpcom account or using any phpcom service.
phpcom ("phpcom," "we," "us," or "our") operates the online casino and sports betting platform accessible at phpcom.app (the "Platform"). As a data controller, phpcom is responsible for the personal data of all registered players and visitors to the Platform. We take this responsibility seriously and are fully committed to handling your personal information with transparency, integrity, and care.
This Privacy Policy applies to all personal data collected through the phpcom Platform, including data collected during account registration, gameplay, financial transactions, customer support interactions, and general browsing of the phpcom website. It applies to all users of the Platform, including players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
phpcom processes personal data in accordance with the Philippine Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, phpcom also observes the data protection requirements of the Philippine Amusement and Gaming Corporation (PAGCOR) and other relevant regulatory bodies.
Your consent matters: By registering a phpcom account and using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. You may withdraw your consent at any time, subject to the conditions described in Section 10 of this policy.
phpcom collects the following categories of personal data from players and Platform visitors:
Sensitive personal information: phpcom may collect certain sensitive personal information as defined under RA 10173, including government ID numbers and financial account details. This data is collected solely for the purposes of identity verification, KYC compliance, and payment processing. It is handled with the highest level of security and is never shared with unauthorised third parties.
phpcom collects personal data through the following channels:
The majority of personal data phpcom holds is provided directly by you when you register a phpcom account, complete KYC verification, make a deposit or withdrawal, contact phpcom's support team, or participate in phpcom promotions. You are always informed at the point of collection what data is being collected and why.
When you access the phpcom Platform, certain technical data is collected automatically through cookies, web beacons, and similar technologies. This includes your IP address, device information, browser type, and session activity. This data helps phpcom maintain Platform security, detect fraud, and improve the user experience for Filipino players.
phpcom may receive personal data about you from trusted third-party sources, including:
All third-party data sources used by phpcom are contractually bound to handle personal data in accordance with applicable Philippine data protection law.
phpcom uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration & management | Identity data, contact data |
| Age verification (21+ compliance) | Date of birth, government ID |
| KYC & identity verification | Identity data, government ID, financial data |
| Processing deposits & withdrawals | Financial data, identity data |
| Fraud prevention & AML compliance | All categories of data |
| Customer support | Identity data, communications data |
| Responsible gaming monitoring | Usage data, wagering activity |
| Platform improvement & analytics | Technical & usage data |
| Promotional communications (opt-in only) | Contact data, usage data |
| Regulatory reporting | Identity data, financial data, usage data |
phpcom does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Marketing communications: phpcom will only send you promotional emails or SMS messages if you have explicitly opted in to receive them during registration or through your account settings. You can opt out of marketing communications at any time by updating your notification preferences in your phpcom account dashboard or by contacting phpcom's support team.
Under the Philippine Data Privacy Act of 2012, phpcom processes your personal data on the following legal bases:
phpcom uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the phpcom website. They help phpcom remember your preferences, keep you logged in securely, and understand how Filipino players use the Platform.
You can manage your cookie preferences through the phpcom cookie consent banner displayed on your first visit to the Platform, or through your browser settings. Please note that disabling strictly necessary cookies will affect the functionality of your phpcom account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
phpcom does not sell, rent, or trade your personal data to third parties for their own marketing purposes. phpcom may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Cross-border transfers: Some of phpcom's service providers may be located outside the Philippines. Where personal data is transferred internationally, phpcom ensures that appropriate safeguards are in place in accordance with NPC guidelines and RA 10173, including contractual data protection clauses that provide equivalent protection to that afforded under Philippine law.
phpcom retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:
When personal data is no longer required, phpcom will securely delete or anonymise it in accordance with industry best practices and NPC guidelines.
phpcom implements robust technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
Your role in security: While phpcom takes every reasonable step to protect your data, you also play an important role. Always use a strong, unique password for your phpcom account, enable two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact phpcom's support team immediately via live chat on the Platform.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phpcom. To exercise any of these rights, please contact phpcom's Data Protection Officer (DPO) using the details provided in Section 14.
phpcom will respond to all data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case phpcom will notify you of the extension and the reasons for it.
The phpcom Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming law and PAGCOR regulations. phpcom does not knowingly collect personal data from individuals under the age of 21.
phpcom employs age verification measures during the registration process and may request documentary proof of age at any time. If phpcom discovers that personal data has been collected from a person under 21 years of age, phpcom will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant authorities as required by Philippine law.
Parental responsibility: If you are a parent or guardian and believe that your child under 21 years of age has registered a phpcom account or provided personal data to phpcom, please contact phpcom's support team immediately via live chat on the Platform. phpcom will take prompt action to investigate and, where confirmed, delete the data and close the account.
The phpcom Platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya) or regulatory body websites. phpcom is not responsible for the privacy practices of these third-party sites. This Privacy Policy applies solely to data collected by phpcom through the phpcom Platform.
phpcom encourages you to review the privacy policies of any third-party websites you visit through links on the phpcom Platform. phpcom has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites or services.
phpcom reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, phpcom will notify registered players via:
The "Last updated" date at the top of this page will always reflect the date of the most recent revision. phpcom recommends that you review this Privacy Policy periodically to stay informed of how your personal data is being protected. Your continued use of the phpcom Platform after any changes take effect constitutes your acceptance of the revised Privacy Policy.
Archived versions of previous Privacy Policies are available upon request from phpcom's Data Protection Officer.
phpcom has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 and the National Privacy Commission's guidelines. If you have any questions, concerns, or requests relating to this Privacy Policy or phpcom's handling of your personal data, please contact phpcom's DPO through the following channels:
phpcom's DPO is responsible for overseeing compliance with RA 10173 and this Privacy Policy, and serves as the primary point of contact for the National Privacy Commission on all data protection matters. All privacy-related enquiries are handled confidentially and with the utmost care.
If you are not satisfied with phpcom's response to your privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) through the NPC's official channels.
Under the Philippine Data Privacy Act of 2012, every phpcom player has clear, enforceable rights over their personal data. Here's what you're entitled to.
Request a full copy of the personal data phpcom holds about you, including details of how and why it is being processed.
Correct any inaccurate or outdated personal data in your phpcom account at any time through your account dashboard or by contacting our DPO.
Request deletion of your personal data where it is no longer needed, subject to phpcom's legal retention obligations under PAGCOR and AMLA rules.
Object to phpcom processing your data for direct marketing or where processing is based on legitimate interests that you feel override your rights.
Receive your personal data in a structured, machine-readable format and transfer it to another service provider where technically feasible.
Lodge a complaint directly with the National Privacy Commission of the Philippines if you believe phpcom has mishandled your personal data.
phpcom uses enterprise-grade security measures to protect every Filipino player's personal and financial information around the clock.
All data transmitted between your device and phpcom is protected by industry-standard TLS encryption, keeping your login credentials and financial details secure in transit.
phpcom supports 2FA on all player accounts. Enable it in your account settings for an extra layer of protection against unauthorised access to your phpcom account.
Sensitive personal and financial data stored in phpcom's databases is encrypted at rest using AES-256 encryption, ensuring your data is protected even at the infrastructure level.
Access to player data within phpcom is restricted on a strict need-to-know basis. All staff with data access undergo regular data protection training and are bound by confidentiality agreements.
phpcom's Platform undergoes regular independent penetration testing and security assessments to identify and remediate vulnerabilities before they can be exploited.
In the unlikely event of a data breach, phpcom will notify the National Privacy Commission within 72 hours and inform affected players promptly, in full compliance with RA 10173.
Now that you know exactly how phpcom protects your personal information, it's time to enjoy the Philippines' most trusted online casino experience. Slots, bingo, live table games, and more – all secured by enterprise-grade privacy protection.